Privacy Policy

Effective November 11, 2026

This policy explains what information FlowState Strategies ("we," "us"), the business behind Productivity University, collects when you visit flowstatestrategies.co, download a free resource, buy a product or join our email list, and how we use it. We keep it simple: we collect only what we need to deliver what you asked for, and we never sell your personal information.

What we collect

Information you give us: your name and email address when you download a free resource or join our email list, and your name, email and order details when you buy a product.
Payment information: payments are handled by our checkout provider and its payment processors (such as Stripe or PayPal). We never see or store your full card number.
Email activity: our emails record whether a message was opened and which links were clicked, so we can send more useful content.
Technical information: like any website, our hosting provider automatically receives basic technical data such as your IP address, browser type and the pages you visit, for security and to keep the site running.
Messages: anything you choose to send us by email.

How we use it

To deliver the free resources and products you request, including course access.
To send the emails you signed up for, such as tips, product updates and offers. Every email has an unsubscribe link.
To answer your questions and provide customer support.
To keep records required for taxes, accounting and legal compliance.
To understand what is helpful and improve our products and content.

Services we use

We share information only with the service providers that help us run the business, and only what they need:

Payhip runs our store, free downloads, checkout and course hosting.
MailerLite stores our email list and sends our emails.
Netlify hosts this website.
Google Fonts provides the fonts on this site. Loading them shares your IP address with Google.
YouTube hosts some course videos, which may be embedded inside the course.

Each provider handles your information under its own privacy policy. We may also share information if the law requires it, or to protect our rights or the safety of others.

Cookies

This website does not set its own cookies and does not use advertising or analytics trackers. Our store, checkout and course pages are run by Payhip, which uses cookies needed for carts, logins and payments. See Payhip's privacy policy for details.

How long we keep it

We keep your email address for as long as you stay subscribed. Purchase records are kept as long as needed for course access and for tax and legal requirements. When you unsubscribe or ask us to delete your information, we remove it unless we are legally required to keep it.

Your choices and rights

Unsubscribe from our emails at any time using the link at the bottom of any email.
Ask us for a copy of the personal information we hold about you, or ask us to correct or delete it.
If you live in California, the European Union, the United Kingdom or another place with privacy laws, you may have additional rights, such as to object to or limit how we use your information. We honor those requests.

To make a request, email nicole@thebaldwingroupinternational.com. We reply within 30 days.

Children

Our products are for adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Security

We use reputable providers with secure, encrypted connections. No system is perfectly secure, but we take reasonable steps to protect your information.

Changes to this policy

If we update this policy, we will post the new version on this page with a new effective date.

Contact

FlowState Strategies, Goodyear, Arizona
nicole@thebaldwingroupinternational.com